Frequently Asked Questions
Everything you need to know about shopping with Hollands Country Clothing
What is your standard delivery time within the UK?
We aim to process all orders within 24 hours. Standard delivery typically takes 2-3 working days, while our express shipping option ensures delivery within 1-2 working days.
How do I return an item that doesn't fit?
We offer a 28-day return policy. Items must be in their original, unworn condition with tags attached. Simply use our online returns portal to generate a label and drop your parcel at a local collection point.
Are your country boots and jackets waterproof?
Many of our products feature GORE-TEX or similar waterproof membranes. Please check the specific product description for technical specifications regarding water resistance and breathability.
Which payment methods do you accept?
We accept all major credit and debit cards, including Visa, Mastercard, and American Express. For your convenience, we also offer PayPal, Apple Pay, and Klarna for buy-now-pay-later options.
Do you ship internationally?
Yes, we ship to a wide range of international destinations. Shipping costs and delivery estimates are calculated at checkout based on the destination country and package weight.
How can I track my order?
Once your order has been dispatched, you will receive a confirmation email containing a tracking number and a link to the courier's website to monitor your delivery progress.